Privacy Policy
Last updated: 10 August 2026
1. Introduction
Dhaliwal22 Construction Ltd respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how and why we use it, who we may share it with, how long we keep it and the rights available to you under UK data-protection law.
This policy applies when you visit our website, contact us, request a quotation or communicate with us about our construction and property-improvement services.
2. Who we are
Dhaliwal22 Construction Ltd is the controller responsible for the personal information described in this policy.
- Legal name:
- Dhaliwal22 Construction Ltd
- Company number:
- 14774416
- Registered office:
- 2 Manor House Lane, Datchet, Slough, Berkshire, SL3 9EB, United Kingdom
- Telephone:
- 07940 332997
- Website:
- https://dhaliwal22construction.uk
The registered office is not necessarily a public or walk-in customer location. Visits should be arranged in advance.
For questions about this policy or the way we use your personal information, contact us using the details above.
3. Personal information we may collect
Depending on how you interact with us, we may collect the following information:
Contact and identity information
- Your name
- Email address
- Telephone number
- Postal address or project address
- Postcode
- Preferred method of contact
Enquiry and project information
- The type of construction service you require
- Property type
- Your estimated budget and preferred timeframe
- Details you provide about the proposed work
- Plans, photographs, drawings or other project materials you choose to provide
- Records of site visits, quotations and project communications
Please do not send sensitive or unrelated personal information through our forms or communications.
Contract, transaction and business information
- Quotation and contract details
- Project records
- Payment and invoice information
- Records needed for accounting, tax, insurance, legal or regulatory purposes
We do not intend to collect or store complete payment-card details through this website. If electronic payments are introduced, payment information may be processed securely by the relevant payment provider under its own privacy policy.
Website and technical information
- IP address
- Browser and device type
- Operating system
- Pages viewed and approximate visit times
- Referring website
- Website error, performance and security logs
- Cookie preferences and consent records, where applicable
We collect analytics or advertising information only where the law requires consent and you have made the relevant choice through our cookie controls.
Communications
We may retain messages and records of communications sent by telephone, email, website form or another agreed communication channel.
4. How we collect information
We may collect personal information:
- Directly from you when you telephone, email or submit a website form
- When you request a quotation, arrange a visit or enter into a contract with us
- When you provide documents, plans, photographs or project information
- Automatically through essential website technologies and, with consent where required, analytics or marketing technologies
- From publicly available sources or third parties where lawful and relevant to a project
- From professional advisers, contractors or suppliers involved in providing a requested service
5. How and why we use your information
UK data-protection law requires us to have a lawful basis for using personal information. We may use it as follows:
| Purpose | Information used | Lawful basis |
|---|---|---|
| Responding to an enquiry and discussing your requirements | Contact, property and project information | Taking steps at your request before entering into a contract; legitimate interests in responding to business enquiries |
| Arranging a site visit and preparing a quotation | Contact, address and project information | Taking steps before entering into a contract |
| Providing and managing agreed construction services | Contact, contract, transaction and project information | Performance of a contract |
| Communicating about a quotation, project or service | Contact and communication records | Contract; legitimate interests in managing our relationship with you |
| Managing invoices, payments, accounts and tax records | Contact, contract and transaction information | Contract; compliance with legal obligations |
| Protecting the website and preventing misuse, fraud or security incidents | Technical, security and usage information | Legitimate interests in protecting our website, systems and business |
| Maintaining and improving the website and services | Technical and usage information | Legitimate interests where no consent is required; consent where non-essential cookies or similar technologies are used |
| Sending optional marketing communications | Contact details and communication preferences | Consent, or another lawful basis where electronic-marketing rules permit it |
| Establishing, exercising or defending legal claims | Relevant contact, project, contract and communication information | Legitimate interests; compliance with legal obligations |
Where we rely on legitimate interests, we consider whether our interests are necessary and balanced against your rights and reasonable expectations.
Where we rely on consent, you may withdraw it at any time. Withdrawing consent does not affect processing that was lawful before the withdrawal.
6. Marketing communications
We will not send optional marketing emails or text messages unless we have an appropriate lawful basis and comply with applicable electronic-marketing rules.
You can opt out of marketing at any time by using the unsubscribe option included in a marketing message, where available; emailing enquiries@dhaliwal22construction.uk; or calling 07940 332997.
Service messages about an enquiry, quotation, contract or active project are not marketing communications.
7. Who we may share information with
Where necessary and lawful, we may share personal information with:
- Website hosting, maintenance and security providers
- Email, telephone, cloud-storage and form-delivery providers
- Contractors, subcontractors, consultants, architects, engineers or suppliers involved in a requested project
- Accountants, insurers, solicitors and other professional advisers
- Payment providers, if online or electronic payment facilities are used
- Analytics or advertising providers, but only after any legally required consent
- Government authorities, regulators, courts, law-enforcement bodies or other parties where required by law
- A purchaser, investor or adviser involved in a genuine sale, transfer or restructuring of the business, subject to appropriate confidentiality and legal safeguards
Our principal website-related providers are:
- Website hosting: Hostinger
- Contact-form and email delivery: Hostinger email services
- Website analytics: None currently enabled
- Advertising or tracking tools: None currently enabled
Service providers acting on our behalf may use personal information only for the agreed services and must protect it appropriately. We do not sell personal information.
8. International transfers
Some technology providers may store or process information outside the United Kingdom. Where personal information is transferred internationally, we will use an approved legal safeguard where required, such as a UK adequacy regulation, the UK International Data Transfer Agreement, the UK Addendum to approved standard contractual clauses or another legally recognised mechanism.
Contact us if you would like more information about safeguards used for a relevant transfer.
9. How long we keep information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including contractual, accounting, insurance and legal requirements.
Our intended retention schedule is:
- General enquiries that do not become projects: up to 24 months after the last meaningful contact
- Quotation, customer, contract and project records: normally up to six years after the relationship or project ends
- Invoice, payment and accounting records: normally six years or another period required by law
- Website security logs: according to the hosting and security provider’s reasonable operational schedule
- Cookie-consent records: for as long as reasonably needed to demonstrate and respect the user’s choice
- Marketing records: until consent is withdrawn, the person opts out or the information is no longer required, subject to keeping a minimal suppression record to respect the opt-out
We may retain information for longer where a dispute, complaint, insurance matter, legal claim or regulatory requirement makes this necessary. Information that is no longer required will be securely deleted or anonymised.
10. How we protect information
We use reasonable technical and organisational measures designed to protect personal information against accidental loss, misuse, unauthorised access, alteration or disclosure. These measures may include access controls, secure connections, system updates, backups and limiting personal-information access to people who need it for an authorised purpose.
No internet transmission or storage system is completely secure. If we become aware of a personal-data breach, we will assess it and notify affected people and the Information Commissioner’s Office where legally required.
11. Your data-protection rights
Depending on the circumstances, you may have the right to:
- Be informed about how we use your personal information
- Request access to the personal information we hold about you
- Ask us to correct inaccurate or incomplete information
- Ask us to delete information in certain circumstances
- Ask us to restrict how information is used in certain circumstances
- Object to certain processing, including direct marketing
- Request transfer of information you provided in a structured, commonly used and machine-readable format where the right applies
- Withdraw consent where processing relies on consent
- Not be subject to a decision based solely on automated processing that produces legal or similarly significant effects, where the relevant legal protection applies
We do not currently use solely automated decision-making that produces legal or similarly significant effects.
To exercise a right, contact enquiries@dhaliwal22construction.uk. We may need to verify your identity before responding. There is normally no fee, although the law permits a reasonable fee or refusal in limited circumstances. We aim to respond within the period required by law.
12. Complaints
Please contact us first if you have a concern about how we use your personal information so that we can try to resolve it.
You also have the right to complain to the UK Information Commissioner’s Office:
Information Commissioner’s Office
Website: ico.org.uk/make-a-complaint
Telephone: 0303 123 1113
13. Children’s information
This website and our construction services are not directed at children. We do not knowingly collect personal information from children through the website. If you believe a child has provided personal information without appropriate authorisation, contact us so we can review and, where appropriate, delete it.
14. Third-party links
Our website may link to third-party websites, such as Facebook or Checkatrade. Those organisations operate their own websites and privacy practices. We are not responsible for their privacy notices, content or security. Please review the relevant third party’s policy before providing personal information.
15. Changes to this policy
We may update this Privacy Policy when our website, services, providers or legal obligations change. The latest version will be published on this page with a revised “Last updated” date. Significant changes may also be brought to your attention through an appropriate website notice or direct communication.
16. Contact us
For privacy questions, requests or complaints, contact:
Dhaliwal22 Construction Ltd2 Manor House Lane
Datchet
Slough
Berkshire
SL3 9EB
United Kingdom
Email: enquiries@dhaliwal22construction.uk
Telephone: 07940 332997